Frequently Asked Questions

Everything you need to know about NotanPro™

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Getting Started

Creating your account is simple:

  1. Visit notanpro.com
  2. Click "Sign Up" in the top navigation
  3. Enter your email address and create a secure password
  4. Your 7-day free trial begins immediately with full access

No email verification required - you can start using all features right away!

Your 7-day free trial includes full access to all NotanPro™ features:

  • AI-powered composition analysis and scoring
  • All composition grids (Rule of Thirds, Golden Ratio, Center Cross, Diagonal)
  • Notan value studies with 1-5 level options
  • Live camera analysis with real-time feedback
  • Professional annotation system
  • High-quality image downloads with watermarks
  • Medium-specific guidance for all art forms

No downloads required! NotanPro™ works entirely in your web browser on:

  • Desktop computers (Windows, Mac, Linux)
  • Tablets (iPad, Android tablets)
  • Smartphones (iPhone, Android)

Just visit our website and log in to access all features instantly.

Features & Tools

NotanPro™ includes four professional composition grids:

  • Rule of Thirds: Classic 3x3 grid for balanced compositions
  • Golden Ratio: Mathematical 1.618:1 proportions found in nature
  • Center Cross: Vertical and horizontal center lines for symmetrical layouts
  • Diagonal: Dynamic diagonal lines for movement and energy

Switch between grids instantly to find the best framework for your composition.

Notan studies simplify your images into essential value patterns:

  • Choose 1-5 value levels using the numbered buttons
  • Your image instantly converts to simplified light/dark patterns
  • Use 2-3 levels for strong, graphic compositions
  • Use 4-5 levels for subtle tonal variations

This reveals the underlying compositional structure that makes artwork strong and readable.

Our AI analyzes multiple composition factors:

  • Balance: Distribution of visual weight
  • Focal Points: Strength and placement of main subjects
  • Grid Alignment: How well elements follow composition rules
  • Contrast: Effective use of light and dark values

Remember: AI scores are guidance tools. Your artistic vision and intent always matter more than numerical ratings!

Yes! The annotation system lets you mark important areas:

  1. Click "Add Annotations" to enter marking mode
  2. Click anywhere on your image to place numbered markers
  3. Add detailed notes about focal points, problems, or ideas
  4. Edit or delete annotations by clicking existing markers

Annotations are saved with your downloads, perfect for client presentations or educational use.

Technical Questions

NotanPro™ supports all common image formats:

  • JPG/JPEG: Most common format for photographs
  • PNG: Best for images with transparency
  • WebP: Modern format with excellent compression

Maximum file size is 10MB. For best results, use high-resolution images.

Camera mode provides real-time composition guidance:

  • Live grid overlays update instantly as you move your camera
  • Notan processing shows simplified values in real-time
  • Composition scores update periodically as you adjust position
  • Switch between front/back cameras and different grid types

Works on smartphones, tablets, and computers with cameras.

NotanPro™ requires an internet connection for:

  • Account authentication and subscription verification
  • AI composition analysis processing
  • Saving your work and preferences

We're exploring offline capabilities for future updates, but currently an internet connection is required.

NotanPro™ works on all modern browsers:

  • Recommended: Chrome, Firefox, Safari, Edge (latest versions)
  • Camera features: Require browser camera permissions
  • Mobile: Works in mobile browsers, no app installation needed

For best performance, keep your browser updated to the latest version.

Billing & Subscription

Simple, transparent pricing:

  • Free Trial: 7 days with full access to all features
  • Premium Subscription: $7.99/month after trial
  • No Setup Fees: No hidden costs or additional charges
  • Cancel Anytime: No long-term contracts required

All features are included in the Premium subscription - no tiers or feature limitations.

When your 7-day trial expires:

  • You'll receive an email notification before expiration
  • Access to NotanPro™ features will be temporarily suspended
  • Your account and any saved work remain safe
  • Upgrade to Premium to restore full access immediately

Upgrade anytime during or after your trial to continue using all features.

Canceling is easy:

  1. Log into your NotanPro™ account
  2. Click "Manage Subscription" in the account banner
  3. This opens your Stripe billing portal
  4. Click "Cancel subscription" and confirm

You'll retain access until the end of your current billing period. No refunds for partial months.

Yes! Premium subscribers can use NotanPro™ for:

  • Commercial artwork and illustrations
  • Client photography projects
  • Professional portfolio development
  • Art education and teaching

All downloaded images include a subtle NotanPro™ watermark for attribution.

Troubleshooting

Try these solutions:

  1. Allow Permissions: Grant camera access when prompted
  2. Close Other Apps: Ensure no other apps are using your camera
  3. Refresh Page: Reload NotanPro™ and try again
  4. Try Different Camera: Switch between front/back cameras
  5. Browser Settings: Check that camera permissions are enabled in browser settings

On iOS devices, you may need to enable camera access in Safari settings.

Common upload issues and fixes:

  • File Size: Ensure images are under 10MB
  • Format: Use JPG, PNG, or WebP formats only
  • Connection: Check your internet connection
  • Browser Cache: Clear browser cache and try again
  • Drag & Drop: Try dragging files directly onto the upload area

For best results, use high-resolution images with good lighting and contrast.

To improve grid visibility:

  • Screen Brightness: Increase your device brightness
  • Image Contrast: Use images with darker areas where white grid lines show better
  • Active Grid: Ensure a grid button is highlighted/active
  • Try Different Grids: Some grids may be more visible than others

Grid lines are white with transparency - they show best on darker image areas.

Understanding AI composition scores:

  • Guidelines Only: Scores are suggestions, not absolute judgments
  • Traditional Rules: AI evaluates classical composition principles
  • Artistic Intent: Your creative vision may intentionally break "rules"
  • Subjective Elements: AI cannot judge emotional impact or artistic meaning

Use AI scores as learning tools, but trust your artistic instincts for final decisions!

Still Have Questions?

Can't find what you're looking for? Our support team is here to help!

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